Support of Diversity & Customer Service
(Certified International Property Specialist (CIPS), and Transnational Referral Certification (TRC) through “The National Association of Realtors®”). RGH treats all people with respect; values diverse perspectives; shows sensitivity to individual differences; treats others fairly without regard to race, sex, color, religion, or sexual orientation; recognizes differences as opportunities to learn and grow; participates in diversity training opportunities; follows up with clients to evaluate customer satisfaction; measures customer satisfaction effectively; and is committed to exceeding customer expectations.
Job & Technical Knowledge
(Certified as Internet Professionalism and Technology (e-PRO) through “The National Association of Realtors®”) RGH effectively applies in-depth technical knowledge and skills to solve problems, to facilitate the business process, and to operate efficiently while keeping up with cutting-edge technology. Provides opportunities for clients to meet virtually (i.e. face time, Skype, Go-To-Meetings and more).
(The Graduated Realtor® Institute (GRI) certified) RGH maintains a highly professional standard of quality work despite pressing deadlines; completes work in a timely, consistent manner and keeps their obligations with integrity; and is committed to prepare the best possible presentation for their clients.
RGH identifies what needs to be accomplished and takes action; exceeds what is normally required; seeks out other stakeholders to study their perspective; able to look for and seize profitable business opportunities; and takes calculated risks to achieve business goals.